Overview

dravenquasto is committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, store, and protect your information when you use our financial education platform. We operate under Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles.

By using our services at dravenquasto.com, you agree to the collection and use of information in accordance with this policy. We believe transparency is essential, so we've made this policy as clear and comprehensive as possible.

Information We Collect

We collect several types of information to provide and improve our financial education services:

• Personal identification information including your name, email address, phone number, and postal address
• Account information such as username, password (encrypted), and profile preferences
• Educational progress data including course completions, quiz results, and learning milestones
• Device information including IP address, browser type, operating system, and device identifiers
• Usage data such as pages visited, time spent on platform, and feature interactions
• Communication records including support tickets, feedback, and correspondence with our team

How We Use Your Information

Your information helps us deliver personalized financial education experiences:

• Providing access to courses, webinars, and educational resources
• Tracking your learning progress and providing personalized recommendations
• Communicating important updates about courses, platform changes, and new educational content
• Improving our platform based on user behavior and feedback
• Providing customer support and responding to your inquiries
• Ensuring platform security and preventing fraudulent activities
• Complying with legal obligations and regulatory requirements

Data Sharing and Third Parties

We don't sell or rent your personal information to third parties. However, we may share your information in specific circumstances:

With service providers who help us operate our platform, including hosting services, email delivery systems, analytics tools, and payment processors. These providers are contractually bound to protect your information and can only use it for specified purposes.

When required by law, court order, or government regulation. We may also share information to protect our rights, prevent fraud, or ensure user safety.

In the event of a business merger, acquisition, or sale, your information may be transferred as part of the transaction, subject to the same privacy protections.

Data Security

We take data security seriously and implement multiple layers of protection:

• SSL/TLS encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal information on a need-to-know basis
• Secure data centers with physical and digital security measures
• Regular data backups stored in secure, encrypted environments
• Incident response procedures to quickly address any potential security breaches

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information:

You can access your personal information by logging into your account or contacting us directly. You can request corrections to any inaccurate or outdated information we hold about you.

You can request deletion of your personal information, though we may need to retain certain data for legal or operational reasons. You can also request that we stop processing your information for marketing purposes.

You can withdraw consent for data processing where we rely on consent as the legal basis. However, this may affect our ability to provide certain services to you.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained while your account is active and for up to three years after account closure.

Educational progress data may be retained longer to provide ongoing learning insights and course recommendations. Communication records are generally kept for two years for quality assurance and support purposes.

We regularly review our data retention practices and securely delete information that's no longer needed.

International Data Transfers

While we primarily operate within Australia, some of our service providers may be located overseas. When we transfer personal information internationally, we ensure appropriate safeguards are in place, including contractual protections and privacy shield frameworks where applicable.

Any international transfers comply with Australian privacy laws and maintain equivalent levels of protection for your personal information.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.